Introduction to United Airlines
United Airlines is one of the most recognized airlines in the world, offering flights to over 350 destinations across 6 continents. Known for its global reach, extensive partnerships through the Star Alliance network, and premium cabin offerings, United serves millions of travelers each year.
Booking and Reservations with United Airlines
Booking with United is simple through the website, mobile app.
- Domestic and international bookings
- Award flights using MileagePlus® miles
- Applying eCredits and travel certificates
- Making corrections to passenger details
Fare Options and Seat Classes
United Airlines offers multiple fare classes to accommodate all types of travelers:
- Basic Economy – Low-cost, limited flexibility
- Economy – Standard seat selection and carry-on included
- Economy Plus – Extra legroom, early boarding
- Premium Plus – Enhanced seats and amenities on select routes
- Business Class – Lie-flat seats, premium dining, lounge access
- United Polaris® – Flagship international help with luxury cabin
Baggage Policy
United’s baggage policy varies by route and fare class:
- Carry-on: One carry-on and one personal item allowed (except Basic Economy on domestic routes)
- Checked Bags: Fees start at $35; included for premium fares and elite members
- Overweight/Oversize: Extra fees apply
Flight Changes and Cancellations
United Airlines offers flexible policies, especially post-COVID:
- No change fees for most domestic and international flights
- 24-hour cancellation for full refund after booking
- Flight credits provided for cancellations, usable for future travel
Same-Day Travel Support
Need to switch flights on the same day?
- Same-Day Change: Confirmed seat on another flight (fee may apply)
- Same-Day Standby: Free for MileagePlus elite members
MileagePlus® Loyalty Program
Earn and redeem miles across the globe:
- Redeem for flights, upgrades, hotels, and more
- Earn status (Premier Silver, Gold, Platinum, 1K) with perks like upgrades and free bags
- Use miles on United and Star Alliance partners
In-Flight Experience
United focuses on comfort and connectivity in the skies:
- Wi-Fi available for purchase on most aircraft
- Free entertainment via personal devices
- Premium dining in Premium Plus, Business, and Polaris cabins
- Power outlets and USB ports at most seats
Special Assistance and Pet Travel
United Airlines accommodates:
- In-cabin pets (dogs and cats for a fee)
- PetSafe® program for larger animals
- Accessibility assistance for travelers with disabilities
Group Travel and United Vacations®
Planning a group trip?
- Group Travel: For 10+ people, with special rates and flexible deposits
- United Vacations®: Book flight + hotel packages to top destinations